Refunds & Returns
ONEWELL's 14 DAY RETURNS POLICY
You can shop with confidence at OneWell Fishing as you are welcome to return or exchange anything you purchase from www.onewellfishing.com.au within 14 days from purchase.
For change of mind returns or exchanges, your product needs to be:
- In perfect, brand new condition
- Have labels and original packaging intact
Sale items can only be returned if the item is faulty. Postage will not be refunded for change of mind return and exchange.
Please send us an email on sales@onewellfishing.com.au prior to your return and we will detail where to send your returned product/s. Refunds usually take 5 days to appear in your bank account.
REFUNDS FOR DAMAGED, FAULTY OR INCORRECT ITEMS
If the product is faulty or it wasn’t what you ordered, you can choose to have the items replaced or refunded. We will cover the cost of freight for the return and the replacement. In this case, please contact us sales@onewellfishing.com.au before sending your order back so that we can approve the return and provide address.
Refunds usually take 5 days to appear in your bank account.